Returns & Exchanges
At Lumibricks, we want you to be completely satisfied with your purchase; if your items aren't a perfect fit, you can return or exchange them within 30 days of delivery. All returned apparel must be in its original, unworn condition with all tags still attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.
- 3.Package and Ship
Securely pack your items in their original packaging and drop off the package at any authorized carrier location.
- 4.Receive Refund or Exchange
After our team inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
